FAQ | elifyilmazturk

Do you ship internationally?

Yes, I offer international shipping! Shipping costs and delivery times vary depending on your location.

When will my order be dispatched?

Yes. To add media follow these steps: Our current dispatch time is 1-5 working days. Made to order pieces will take approximately 1 month to ship. Please email us if you need your order to arrive before a certain date, we always try our very best to accommodate this. You will receive an email confirmation when your order has dispatched, if you have not yet received an email then your order is still processing.

Where do you ship from?

I ship from London,UK.

How long will my order take to arrive?

Print orders are made to order and then shipped out.

Will I receive a tracking number?

Yes, tracking is provided for all orders. You’ll receive an email with tracking details once your order has shipped.

What if my print arrives damaged?

If your print arrives damaged, please contact me within 7 days so I can process a return and refund.

Do prints come framed?

Yes, all prints are numbered and signed.

How should I care for my print?

To keep your print in the best condition, frame it under glass or acrylic, keep it out of direct sunlight, and avoid humid environments.

Do prints come framed?

No, prints are sold unframed, allowing you to choose a frame that best suits your space.